Arcadia Gem - 3BD/2BA w/Pool, 8 mins to Old Town

Overall my family and I had a great stay. This home is perfect for a small family. Both kids had their own rooms and one of the beds is low to the ground which made it perfect for my 2 year old to stay in. It also had a fence blocking the pool which was not pictured. That was an excellent surprise. Water safety with young kids is a top priority of mine. A few things could have been improved: The property management company did not impress me. One of their employees came off very rude via messenger. The night before we checked in, I had messaged them asking for the check in instructions. One of the employees rudely snapped back with a screen shot of their orignal message to me and circled in big bold red marker showing that they had already let me know that I would receive the check in instructions the morning of check in. They could have just politely responded letting me know this. I have a lot going, excuse me if I missed that minor detail from over a month ago. A rude screen shot was not necessary. Other minor details include the property landscape was pretty rough. Over grown bushes and overly tall grass. The floors inside could also use a good mopping. Our feet were always black by the end of the day from walking barefoot. Overall we had a great stay! I would stay here again.

The house is in a great neighborhood and great location. The house could use some TLC along with the yard. The property management company is alright, I had a recurring issue with the microwave and most of the staff that assisted was helpful and attempted to remediate the issue. One manager was not the best in terms of handling and responding to a request for compensation due to the microwave issue. However, house-wise, the house isn’t the cleanest and there was dog waste in the yard and the house smelled of either weed or cigarettes. It does the job for what we needed

We loved our experience at this beautiful house. Not only was it very clean but they had ample supplies for us such as detergents for clothes and cleaning products for our week stay. Also, any time we had an issue they were immediate to respond. We had a great time and would definitely use the Ion group again.

Great location. Recent renovation. Memory foam beds where a nice addition.